At Dealvoxy, we are committed to delivering your orders efficiently and securely. This policy outlines our shipping methods, timelines, and related information for both domestic and international shipments.

1. Domestic Shipping (United States)

Standard Shipping

  • Processing Time: 1-2 business days

  • Transit Time: 3-7 business days

Expedited Shipping

  • 2-Day Shipping: Flat rate of $9.99 (available at checkout)

  • Overnight Shipping: Flat rate of $19.99 (available for in-stock items)

2. International Shipping

Available Destinations

We currently ship to Canada, the UK, Australia, and select EU countries.

Shipping Costs

  • Calculated at checkout based on destination and package weight

  • Customers are responsible for any customs fees or import taxes

Delivery Estimates

  • Canada: 7-14 business days

  • UK/EU: 10-18 business days

  • Australia: 12-21 business days

3. Processing & Handling

In-Stock Items

  • Processed within 1 business day of order placement

  • Shipped Monday-Friday (excluding federal holidays)

Pre-Order Items

  • Clearly marked on product pages

  • Ships on or after the specified release date

  • Payment is authorized at checkout but only charged when shipped

Backordered Items

  • Your order secures your place in the production queue

  • You will receive email updates on restocking progress

  • Charged only when your item ships

4. Order Tracking

  • Tracking numbers are emailed within 24 hours of shipment

  • Track your package directly through the carrier’s website

5. Delivery Issues

Failed Deliveries

  • Packages returned as undeliverable will be refunded minus shipping costs

  • Customers must provide accurate address information

Damaged Shipments

  • Contact us within 48 hours of delivery with photos of damage

  • We will replace damaged items at no additional cost

6. Policy Changes

Shipping rates and services may be adjusted periodically. The rates applied to your order will reflect those in effect at time of purchase.

7. Contact Us

For shipping inquiries:

Phone: +1 (212) 729-8058
Email: Support@dealvoxy.com
Address: 685 8th Ave, New York, 10036, USA
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)